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Claims Assistance for Architects and Engineers

When you buy an errors and omissions insurance policy, you鈥檙e buying a promise. Our promise is to deliver an exceptional claims experience to our design professional clients.

PERSONALIZED SERVICE FOR ARCHITECTS AND ENGINEERS

Our specialized claims team consist of design professionals and attorneys with solid experience managing E&O claims. These regionally located teams partner with recognized local defense counsel to keep architects and engineers ahead of emerging and existing risks. Handling only A/E related claims, our design professional group understands the nuances and challenges of local jurisdictions and are empowered to address and resolve claims.

We assist with project challenges, including help with crisis management and reputational harm – facilitating solutions without impacting your deductible.

Additionally, we help architects, engineers and design professionals understand and manage E&O claims by providing resources to prevent future risks. This is partly done by our Loss Prevention Assistance program for Architects and Engineers which teaches design firms how to handle circumstances before turning into a claim – such as incorporating vital language into a contract.

To learn more about how our claims process works, download our reference guide

EARN DEDUCTIBLE CREDITS WITH OUR A/E CLAIMS ASSISTANCE

We have instituted multiple methods to encourage A&E firms to utilize solid loss prevention. Design firms are eligible for deductible credits for use of mediation or implementation of risk management practices.

Mediation 鈥 Using mediation to resolve a design professional claim can earn deductible credits and get you back to running your practice as soon as possible. By resolving dispute through mediation, you can earn a 75% deductible credit for claims resolved within one year (50% thereafter). If you are in Canada, you will be eligible to receive a 50% deductible credit.

Early Resolution 鈥 If you incorporate at least three of our recommended practices, you can qualify for a 75% deductible credit for claims resolved within one year (50% thereafter) in the US. Resolve a claim within one year from the date of the first reporting and receive a 50% credit in Canada.

Related Resources

Risk Drivers Three small

Risk Drivers 3: our latest research into what causes claims


Since 2001, our Design Professional team has been studying the non-technical (as well as the technical, of course) factors that lead to claims against our policyholders...

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Design Professional Guidance:  The do’s and don’ts of structural condition assessments

Design Professional Guidance: The do鈥檚 and don鈥檛s of structural condition assessments


The integrity of a design firm or a structure鈥檚 stability is not something owners necessarily want to question when a project is completed...

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“Consent to assignment” demands from lenders: how should you respond?

"Consent to assignment" demands from lenders


Design professionals may receive requests for a 鈥渃onsent to assignment鈥 from their clients' lenders...

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