色多多视频

With more than 20 years of broker experience and another decade of carrier experience, June Dwyer is well positioned to put her clients’ risk management needs front and center. That’s what June does on a daily basis as Head of Broker Management for AXA XL’s Americas region, working with her clients – valued broker partners – to help businesses keep pace with their changing risk management needs. Fast Fast Forward recently spoke with June about her role, current market dynamics and where she’d like to see more activity in the industry. Here’s what she had to say.

Professionally, you grew up in the brokerage world, working at Marsh and other big brokers for many years, before joining the carrier side a decade ago, now serving as head of broker management at AXA XL. How does that dual perspective help you in your current role?

JD: Before joining 色多多视频 I worked for larger brokerage firms, but spent more of my career at Marsh. As a broker, I was largely focused on delivering the optimal program structure and excellent service for my clients. A carrier’s concerns and the massive amounts of capital they were deploying was not a top priority. Advocating for my clients was my top priority. I didn’t fully appreciate all that went into the carrier’s risk assessment, the magnitude of the risk that a carrier was assuming, or the underwriting discipline required when deploying a significant amount of capital.

When I moved to the carrier side, it was a whole different ballgame. I had to focus on each risk profile and how it could impact us. Of course, I wanted to partner with our brokers to construct a program that would best fit their client’s needs, but I had to make sure it was a program that was viable for all parties in both coverage and pricing. That was a big paradigm shift for me.

Now, as head of broker management for 色多多视频 I straddle both worlds. I’ve been in the broker’s shoes, and I get it. They’re constantly striving to provide value to their client. I am uniquely positioned to work with our brokers and clients to build strong, long-term partnerships and sustainable program structures.

Ultimately, the broker and the carrier are after a common goal: to protect the insured. So, it’s my job to balance the needs of 色多多视频and the needs of our brokers and clients. Brokers have a wide choice of markets to place business with, our job is to work collaboratively with brokers and articulate our value proposition across the entire 色多多视频enterprise.

The fact that 色多多视频has embraced my experience helps make our process and approach more holistic. Having hands-on broker experience helps me better understand what our brokers have to deliver to their clients and puts us at 色多多视频in a stronger position to deliver value.

As you think through the role of distribution in the insurance value chain, why has 色多多视频chosen to dedicate so much effort into managing broker relationships?

JD: First and foremost, we think of our broker partners as our clients as well. They play a critical role in the insurance value chain. They invest tremendous resources in fully understanding their clients’ business. In the process of articulating their clients’ needs, we work together as partners to find solutions. For decades, we’ve collaborated with Marsh and other broker partners on a number of product innovations that ultimately benefit our clients. Distribution plays an important role in this type of collaboration. My colleagues and I in Distribution make up one of the few groups in the firm that cuts across the 色多多视频enterprise. We connect the dots for brokers and clients and help them manage risk in a truly holistic way.

Let’s look at current insurance market conditions. What insurance lines are you seeing notable changes in and why?

JD: Property has seen significant market correction in the industry. This correction has been happening because of many consecutive quarters of soft pricing, extreme weather events, and substantial industry-wide losses.

Excess and D&O lines have also seen considerable firming. Social inflation and significantly higher judgements and settlements continues to be an issue in both lines of business. Cyber has also become more challenging and complex with the increase in ransomware attacks around the world.

Primary Casualty is seeing challenges as well. Commercial auto insurance rates have been climbing, pushed by losses related to distracted driving, shortage of experienced drivers, and increased claims severity.

In these market conditions, brokers have looked for ways to help their clients, including new buying strategies and program structures such as marrying primary and excess programs together. I have to say, brokers quickly came up with a different way to address these challenges. We’re arriving at some unbelievably creative and competitive program structures. This is a real opportunity for us to showcase the broader 色多多视频value across multiple lines of business. 

Having hands-on broker experience helps me better understand what our brokers have to deliver to their clients and puts us at 色多多视频in a stronger position to deliver value.

Where do you see clients’ biggest challenges coming from in the near future and how can brokers best prepare to guide them through these?

JD: There are many challenges right now facing business and industries: supply chain, ransomware, COVID-19. But one of the biggest challenges ahead for our industry is how we will collectively address climate change. We at AXA see the potential to partner with our brokers and clients to manage the risks of climate change.

That’s why AXA announced specific policy revisions in our investment and underwriting portfolios to help the company step up actions to fight climate change and support a transition to a low-carbon economy.

We’ve taken a leadership position on climate change with many tools that we think can help educate our broker partners and our clients. For instance, AXA Climate recently . It’s an online training program to help businesses and their employees learn the science behind climate change and how they can take action to reduce emissions and fight climate change.

I’m very proud of what AXA is doing as an organization and to see more focus on what we can do as an industry. We’re walking the walk, not just talking the talk, with regard to climate change. We need more forums, where we can come together to talk about the climate challenge and what is means for us, for our industry, and for our clients.

Now transitioning to another important topic – Inclusion & Diversity (I&D). As a woman, you’ve been a minority in this industry for your entire career. What are your thoughts on the industry’s progress in I&D? And where do we need to go from here?

JD: I’m coming at it from two perspectives – as a woman, and as a black woman. The industry has made progress in recent years, but it’s been slow. We really must pick up the pace.

In many situations, I may still be the only woman at the table. Or the one person of color at the table. That’s not OK. Quite simply, we need to invest more. Carriers, brokers, clients. I would like to see more financial investment, for example, funded budgets, in support of I&D initiatives.

Across the industry I see many willing parties that want to be involved. And I’m glad brokers and carriers are working together on this. On both the carrier and broker side, we need to broaden our recruiting efforts at historically Black colleges and universities (HBCUs). There’s a lot of talent in those schools, totally untapped, who can bring a lot to our industry. If we broaden where we recruit, as an industry, I believe we’ll make meaningful strides in I&D.

Additionally, we’ve had success in I&D through some significant co-sponsored industry events with our broker partners and are already planning more.

These are all examples of what can happen when we bring our collective will and effort to increase the diversity in our industry. And because increased diversity is directly connected to increased innovation and financial performance, we will be better positioned to serve our clients and broker partners over the long term.

I’m encouraged with the level of awareness and initiatives that we’re seeing. Overall, I think we’re going in the right direction, but let’s pick up the pace!